Frequently Asked Questions

 Facial/Skincare

HOW DO I PREPARE FOR MY FACIAL?

Upon confirmation of your booking, we will email you a Health History Form and COVID-19 Screening Form, which must be completed and submitted prior to your appointment.

SHOULD I BOOK MY FACIAL BEFORE OR AFTER MY LASH APPOINTMENT?

We only recommend receiving a facial before your lash appointment, this way your lash retention will not be compromised. If there are no appointment available with your artist, feel free to reach out and we can get you in before your fill!

HOW OFTEN SHOULD I GET A FACIAL?

Facial frequency depends on the condition of your skin and what your skin goals are. It could be anywhere from once a month to once a week. Also, it’s important to maintain your at-home skin care regime. The best results come about when we work together on your skin care goals and needs. We can’t wash your face everyday for you, so get in that bathroom, nourish your skin and let us maintain it!

CAN I WEAR MAKEUP AFTER MY FACIAL?

You sure can. However, we recommend to stay makeup free for 24 hours. Some people love that post facial glow and do not feel the need to but your skin will continue to glow even if you apply makeup post facial. Just remember to remove it at end of day!

WHAT DOES A FACIAL DO? IS THERE MORE TO IT THAN SIMPLY FEELING GOOD?

Yes! Skin care treatments coupled with great skin care products should not be considered a luxury, but a way of life for anyone who wants to look and feel great. Cleansers, serums, botanicals, and scrubs are products used during our facials to achieve firm, even-toned, glowing more youthful skin. While you do receive a relaxing massage during our customized facial, that is certainly not the only benefit!

WHAT PRODUCTS DO YOU USE?

We believe in professional grade skincare products and that every brand has something good to offer. We carry Dermalogica, Pca skin, Skinscript, Bioelements & HD Beauty. which are all cruelty-free, non-comedogenic, & fragrance-free .

CAN PEOPLE WITH SENSITIVE SKIN GET FACIALS?

Of course yes! In fact they need facials the most. Debris and oils in the deepest layers of sensitive skinned people can cause havoc if not cleared out with the help of facials. Not everyone’s skin is the same, all facials will be customized to your skin sensitivity & concern.

DO YOU DO FACIALS FOR MEN?

Yes! We highly encourage men to get facials done. Taking care of your skin to put your best face forward is vital to your well-being, so we highly encourage everyone to get facials as a part of their monthly maintenance.

WHAT DOES “EXPRESS REFRESHER FACIAL” MEAN?

Softglamour’s Express facial is designed to help women get their facials in routinely in under an hour before their lash fill appointment. We find that if you can be consistent with your lashes, why not with your skin & have amazing results? Now that’s the road to effortless beauty.

WHAT DOES “CUSTOMIZED FACIAL” MEAN?

A Customized Facial means we will decide on your treatment based on your skin type and condition. We will also determine the best products to use. We cleanse your skin according its type and treat for its condition. The skincare lines we use is formulated for all skin types and will create and maintain gorgeous, healthy skin. You will be amazed!

CAN I GET A FACIAL IF I’M PREGNANT?

Absolutely. With your hormones going crazy, your skin probably is as well. As the baby grows (and you grow more uncomfortable), we’ll give you a pregnant friendly pillow to make sure you’re comfortable.

WILL MY SKIN LOOK RED AFTERWARDS?

Everyone reacts differently but the most amazing (and most common) thing about receiving a facial is that you leave the spa glowing, brighter and with refined skin – think of how you look after leaving the salon post blowout. However, if we are treating acne, then with extractions there could be some redness after treatment. This should subside within 24-48 hours.